Accessibility Statement

At Savour Kilkenny, we are dedicated to ensuring that our digital platforms are accessible to everyone. Our commitment is rooted in providing an inclusive experience through a comprehensive approach that integrates manual accessibility evaluations, user testing, automated scans, and staff training.

Our Commitment

Savour Kilkenny strives to ensure that all individuals, including those with disabilities, have full and equal access to our information, products, and services. Our objective is to create a digital environment that is barrier free for all users.

We are committed to delivering digital accessibility for all users, and this website has been developed in line with recognised Web Content Accessibility Guidelines (WCAG) 2.2 Level AA. These standards have guided our approach to design, content, and functionality, helping us create an experience that is as inclusive and user friendly as possible. We will continue to maintain and enhance the accessibility of this website as part of our ongoing commitment to digital inclusion.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. They define three levels of conformance: Level A, Level AA, and Level AAA. This website has been developed and independently tested to align with WCAG 2.2 Level AA. A small number of items, listed below, rely on third party platforms whose accessibility we do not directly control.

Non-accessible Content

The content listed below is not fully within our control. In each case an accessible alternative is available.

Known non-accessible content on this website
Content or feature	Reason	Alternative or plan
Homepage background video	The homepage banner uses a short, silent, muted background video for decorative purposes only. It contains no audio and conveys no information that is not also provided in text on the page, so captions and audio description are not required.	A visible play and pause control is provided so the motion can be stopped. The video is also paused automatically for visitors who have “reduce motion” enabled.
Embedded videos (YouTube and Vimeo)	Some videos are embedded from YouTube or Vimeo. These players are controlled by those platforms and their captions may vary.	We review captions where possible, and all new video content we add will include reviewed captions.
Embedded maps (Google Maps)	An embedded Google Map is used to show location. The map interface is provided and controlled by Google.	Our full address and written directions are also provided in text on the relevant pages, so the same information is available without using the map.
Online ticketing	Ticket booking and checkout are handled by an external ticketing provider whose screens we do not control.	If you have any difficulty booking online, please contact us and we will help you complete your booking by phone or email.
Website measurement	Analytics and tag management run in the background to help us understand and improve the site.	These run behind the scenes, require no user action, and do not form part of the page you interact with.

Measures to Support Accessibility

To facilitate meaningful access and effective communication, Savour Kilkenny has implemented the following measures:

Feedback: We welcome and encourage feedback on the accessibility of our website. You can contact us by email at info@savourkilkenny.com, by phone on +353 56 776 1143, or through our contact page. We strive to respond to feedback within 2 business days.
Alternative formats: We provide alternative formats and communication support on request. We consult with the individual making the request to determine the most suitable accessible format or support.
Standards compliance: Our website aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, as set by the World Wide Web Consortium (W3C) Web Accessibility Initiative (WAI).
Compatibility: Our website is designed to be compatible with assistive technologies and the latest versions of major browsers, including Chrome, Firefox, Safari, and Edge. Note that it may not display optimally in Internet Explorer or older browsers.

Policies and Plans

Accessibility policies: We develop, implement, and maintain policies to achieve accessibility and meet relevant requirements. These are reviewed annually.
Multi year accessibility plan: We have established, implemented, and maintained a multi year accessibility plan to continually improve our digital accessibility.

Expertise and Testing

Expert consultation: We use both in house accessibility experts and independent third party consultants. In this instance, our site was evaluated by WCAG.ie / Irish Media Agency to test our digital assets for WCAG 2.2 Level AA conformance. A written report was prepared to identify any barriers and provide recommendations for enhancement.
Continuous testing: We engage in automated and manual testing, as well as user testing with individuals with disabilities, to continually assess and improve the accessibility of our website and other digital assets.

Training and Compliance

Training programmes: We conduct regular training on accessibility and related subjects for all employees, including web content personnel. Training is delivered by internal experts and external subject matter experts.
Compliance: Our proactive efforts and genuine commitment to accessibility ensure that we meet the digital accessibility requirements set out by the European Accessibility Act (EAA) and other applicable European regulations and directives.

Technical Specifications

The accessibility of Savour Kilkenny’s website relies on the following technologies to work with your particular combination of web browser and any assistive technologies or plugins installed on your computer: